What’s the first thing that comes to your mind when you hear the words ‘travel agency?’ Some may think about a person behind a counter booking your flights, some may also think of an office filled with travel magazines and posters of tourist spots. However, for many people today, a travel agency is no longer just a company in a physical office. Online travel agencies have significantly made travel booking easier and more convenient. For this article, we will talk about JustFly.com, a U.S. based online travel agency that professes to make your trips cheaper. Why use JustFly?
What is JustFly?
JustFly is an online travel agency that operates from the USA but provides its services internationally. They launched their site on February of 2014 and has been in business ever since. The company sells discounted travel tickets for flights, hotel bookings, cruise trips, and car rental services. According to their website, JustFly wants to:
- Sell the cheapest airline tickets in an increasingly competitive market
- Assemble the most advanced team of travel experts in the world
- Maintain an efficient and technologically bullet-proof platform
- Continuously innovate in ways that will make travel more affordable and available to the general population
Now, we know that JustFly isn’t the first OTA that claims to have the cheapest tickets, but when you look at the prices, you’ll immediately see that they actually have the most competitive prices among other online travel agencies.
Why should you use JustFly?
There are countless online travel agencies out there, each having their own perks and disadvantages. However, there are many things that makes JustFly stand out amongst the crowd. Whether you’re a seasoned traveler who is always hopping from city to city, or just someone who is looking for a flight to somewhere you have to visit, here are some reasons to consider using JustFly.com
1. Affordable tickets without hidden fees
One thing that irks me about the so-called ‘budget friendly’ travel agencies is that they are anything but cheap. Most of them either have unreasonably high booking fees, hidden charges, and other unnecessarily expensive stuff that only look good in paper but are rarely useful. JustFly, on the other hand, has an all-inclusive pricing. Basically, that means what you see on the website is the same price that you’ll pay for. You don’t have to worry about such fees being added to your bill because you’ll have full knowledge of how much you have to pay before actually paying for them.
2. Reliable customer service that aims to help you all the way
Another thing that I love about JustFly is how they handle their customer’s questions, complaints, and requests. Far too many online travel agencies depend on their customers to already know how to use their websites. Of course, it is inevitable for a business to receive questions and especially complaints. JustFly handles customer service in a way that amazes me to this day. All you need to do is send them a message from their social media outlets or give them a direct call at 1-800-717-5015. Some people said that the customer service representative patiently listened to their complaints and there were also instances when the CSR did the booking themselves just to help the customer.
3. User-friendly website and online booking function
Not all people are fully capable of navigating through travel websites. This can either be due to intricate booking processes or simply bad design. Fortunately, JustFly.com has already learned from the mistakes of their predecessors in the OTA industry. They have developed an easy-to-use site that makes online travel booking so easy you can even complete it in just under 10 minutes. The booking function is fast and once you’ve already selected your ticket, all you need to do is pay for it via credit/debit card and you’ll get the ticket via email almost instantly after.
So, what do you think? Is JustFly good for your travel needs? Kindly leave a comment below and let us know!