South African Express Reviews 2017

South African Express is owned by the Government of South Africa. They are also known simply as SA Express. South African Express’ holding company, owned by the airline’s parent company, is South African Airline Holdings (Proprietary) Limited.

Our South African Express reviews gather this airline’s background and company history, take a look at their official website, their main services and inflight experience, and what passengers have to think of them.

South African Express Reviews 2017 brand logo

Background and History

South African Express commenced their airline operations on April 24, 1994. The airline has a strategic alliance with South African Airways, wherein their flights are incorporated with the latter. They are also an affiliate of the Star Alliance.

South African Express’ main hub at O.R. Tambo International Airport and secondary hub at Cape Town International Airport oversee their flights to focus cities like King Shaka International Airport. As of May 2017, South African Express has a fleet comprised of 9 Bombardier CRJ200ER, 2 Bombardier CRJ700ER, 10 Bombardier Dash 8-Q400, 2 Embraer EMB 120 Brasilia, and 1 Boeing 737-500 flying to 19 destinations in the region. For a comprehensive list of the destinations of South African Express, using either passenger, charter, or cargo airlines, view this link.

South African Express Reviews 2017 route network

Reviews/ What Users Have to Say

Based on 30 South African Express reviews on Airlinequality, South African Express was given an average of 7 out of 10 stars.

Here is what A. Dada from South Africa wrote: “Crew have always been excellent. They are warm and friendly right from boarding where we are always greeted by a great smile. Food is good sandwiches for dinner with chocolate for dessert. A good selection of drinks were offered. Leather seats are very comfortable but are now showing some signs of age. Love flying SA Express because their planes always seem private and warm. Baggage was on the carousel quickly from deplaning. Overall three great experiences with SAX.” Most South African Express reviews praised the airline’s cabin and customer service.

South African Express Reviews 2017 customer service

Their Official Website and Main Services

On their homepage, users can accomplish the main airline website functions such as book their flight and manage their booking to cancel reservations, pay, or check-in online.

South African Express offers the following special meals designed around passengers with unique diets: Kosher, Halaal, Moslem, Hindu, Low Fat and Vegetarian meals. Fliers should notify the airline at least 48 hours in advance about their special diets.

South African Express has a monthly newsletter, which you can subscribe to by simply entering in your email address at the bottom of the homepage. Indwe, or “Blue Crane” in isiXhosa, is South African Express’ monthly personal lifestyle inflight magazine featuring travel and destination, news, culture, business and entertainment, and more. Offered onboard South African Express, online readers can also check Indwe’s back issue out, here in this link.

South African Express Reviews 2017 Indwe magazine

For more information, updates, and offers about South African Express, view their Twitter account here. You can also follow South African Express on their Facebook and LinkedIn accounts.

Contact Details:

  • Website URL:
  • Contact number: Reservations +27 11 978 1111; Customer Care 0861 SAXCARES  (0861 729 227)
  • Contact Email:
  • Fax: +27 11 978 2318
  • Head Office Address: O.R. Tambo International Airport, Kempton Park, Ekurhuleni, Gauteng, South Africa

Concluding Words

Comfort and safety onboard, coupled with great dining, make flying with South African Express reviews a pleasant experience.

What can you say about our South African Express reviews? If you have anything to add, feel free to leave your comments here below!


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