London Southend Airport or Southend Airport is an international airport located at Rochford in Essex, England. It is approximately 42 miles away from central London. Southend Airport is owned by Stobart Group and is operated by London Southend Airport Company Ltd.

Reviews – What People Are Saying

Southend Airport Reviews - Customer ReviewSouthend Airport Reviews - Customer Review

London Southend Airport Reviews written by customers praise the airport for its clean and well-maintained facilities and for having friendly and helpful staff. But some customers complain about the airport not having enough staff to accommodate passengers on the Non-EU line, so a number of passengers had to wait for a long time. Customers who have written London Southend Airport Reviews would recommend the airport to others and use its services again.

Facilities and Services

Tax and Duty Free offers a wide range of perfumes, cosmetics, handbags, gifts, sunglasses and other items that are up to 20% cheaper compared to shops in the high street. It is located on the ground floor of the departures lounge, just opposite gate 2. Stobart Airport Shopping is also available at Southend Airport. It sells gifts, perfumes, alcohol, and cosmetics.

Arnold & Forbes cafe is located inside the departures lounge. The cafe offers a variety of snacks and beverages. The Laker’s Bar also found at the airport, situated at the top of the departure lounge stairs. It sells hot and cold drinks, and alcoholic beverages. Coffee Pod, which sells hot drinks and snacks, is also open inside the departures lounge.

Southend Airport Reviews - Southend Airport Lakers

Southend Airport has a small bureau de change at the entrance of the airport and ATMS are available in many areas of the terminal building. Free Wi-Fi is also accessible to guests within the airport.

The airport does not offer left-luggage facilities but all items left or found within the passenger terminal and on inbound flights are documented and stored for 3 months. Passengers who left their valuables on board the aircraft (outbound flight) should contact the airlines for more information regarding their luggage. A  £5.00 administration fee will be charged upon claiming/collecting the baggage or item. This covers registration, storage and administrative duties.

The airport also provides special services for passengers with less mobility. Visitors who would require special assistance while boarding and disembarking the aircraft are advised to contact their airline or flight provider prior to their scheduled flight. Special Assistance provided at the airport include, wheelchair push and provision, help with baggage, reserved seating throughout the airport, an induction loop and disabled toilets. Requests for special assistance must be made prior to arrival at the airport. Ramps and lifts are also available where where necessary.


London Southend Airport is accessible via rail service from London Liverpool Street, Southend Victoria and Shenfield-Southend line, continuing to Southend Victoria. It can also be reached via car, taxi, bus and coach services.

Location – Traffic – Service

In 2015, London Southend Airport handled 900,648 passengers and had 23,538 aircraft movements. It handles many scheduled passenger, charter, business and cargo flights, pilot training (fixed-wing aircraft and helicopters) and recreational flying.


London Southend Airport has been voted as Britain’s best airport for three consecutive years by consumer group ‘Which?’ in August 2013 & 2014 and in September 2015.

Contact information

To sum it up

London Southend Airport is a small airport with clean and well maintained facilities. It receives more positive London Southend Airport reviews than negative ones. Another good thing about Southend airport is that it is accessible to many passengers, especially those who are using the rail services as the station is right outside the airport and it is also easy to navigate due to its size.


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