Hotel Connexions Reviews 2017
Specialising in one of travel’s most important aspects – accommodation – Hotel Connexions offers hotel services to their clients and customers. Our latest Hotel Connexions reviews look closer into this travel service, what are its main services and features, their official website, and what users think of them.
Background, History, and More Information
Hotel Connexions, based in Glasgow, was founded in 1993. As Scotland’s premier booking agency for short breaks, they had been providing quality hotels to the United Kingdom and Ireland for more than two decades. The service offers unique experiences for both clients and customers.
With Hotel Connexions, travellers can access a wide variety of breaks – B&B, AA rosettes, golf, luxury, etc. – that suit their travel preferences. According to Hotel Connexions reviews and their company profile, Hotel Connexions partners with more than 200 of the region’s best hotels and resorts, specialising in 3, 4, and 5-star accommodation.
Reviews/ What Users Have to Say
There weren’t much Hotel Connexions reviews online, though some reviewers posted their experiences with the travel service on the company’s Facebook account page. The most recent Hotel Connexions reviews was negative, however. The reviewer recounted her unpleasant experience dealing with Hotel Connexions’ customer service. Her trip was approaching and she was inquiring about a quote earlier for £40 less. Overall, she felt that she was treated badly by the representative, and “basically accused of lying.”
Again, about Hotel Connexions’ “appalling” customer service, one Hotel Connexions reviews writer was “Absolutely disgusted with the customer service my parents have received after having to postpone their hotel stay due to illness. Being told they can reschedule by a member of your staff and now being told they were given wrong information and tough luck basically. Appalling treatment.”
Their Official Website and Main Services and Features
Online, you can search for hotels by theme or Speciality, region, latest deals, and more. Meanwhile, Hotel Connexions has a monthly newsletter you can subscribe to at the bottom of the homepage where you can stay updated on the company’s latest deals and pricing breaks. You can also check out their brochure, here, where you can view items and avail of gift vouchers.
For more information, updates, and offers about Hotel Connexions, view their Twitter account here. Hotel Connexions also has Facebook, Pinterest, Instagram, LinkedIn, and Youtube social media accounts you can follow, the links of which are located at the upper right of the homepage.
- Website URL: www.hotelconnexions.com
- Contact number: (0141) 212-5053
- Contact Email: firstname.lastname@example.org; email@example.com
- Head Office Address: Hotel Connexions, Ltd., 280 St Vincent Street, Glasgow, Scotland, G2 5RL
Not Your Best Travel Option
Another Hotel Connexions reviews wrote, “Your website is so frustrating. Just trying to carry out a simple search yet so problematic. I won’t be trying again.” Hotel Connexions lost many loyal customers – some using their service for ten years – because of their poor customer service and unpleasant experience. I think that they need to retrain their customer support representatives to make them more helpful and able to assist customers.
Also, their website posed some problems to some Hotel Connexions reviews writers. In my opinion, they can modernise its appearance as it currently looks dated and unreliable.
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