Beijing Capital International Airport is China’s largest airport, as well as the main international airport serving the country’s capital. It is owned and operated by the state-owned company,  Beijing Capital International Airport Company Limited. This Beijing Capital International Airport Reviews, will give you an insight on the services and facilities provided by the airport and what passengers/visitors say about these.

Reviews – What People Are Saying

Here are some of the Beijing Capital International Airport Reviews submitted by previous visitors who have shared their opinion about the airport’s facilities and services.

Beijing Capital International Airport Reviews - Customer reviews Beijing Capital International Airport Reviews - Customer reviews

 

 

Aesthetics

Information desk or Inquiry Service Counters are located in all airport terminals. Airport Service Ambassadors may provide information on passenger procedure, flight information, terminal building passenger facilities, special assistance and services for the senior, young, sick, pregnant or handicapped passengers. If passengers needs instructions regarding airport procedures, they could also ask for assistance from the airport ambassadors stationed in different service counters. For passengers with special needs, the airport may provide wheelchairs, free Skycap Service and trolleys, escort, free storage for winter clothes, and battery powered carts.

Beijing Capital International Airport Reviews - airport internal

 

The airport has a variety of stores and restaurants  where visitors can buy food/drinks and gift items for themselves or for their loved ones. They have a mix of local and international brands such as Chanel, Dior, Lancome, Hermes, Ferragamo, Bianyifang Roast Duck, Huashui Wan, ShiShen YaYuan, Ming Ge, Long Shun Yuan Spicy Pot, TianCi ZhuangYuan, Mama ShouYi Han Shi KaoRou, Arirang Barbeque, Jin Jie Hot Pot, Wei HaiXing, Fucheng Feiniu, Jiu LongGe, Jiang Shang Yu Jia, Wei HaiXing, and several others.  

Beijing Capital International Airport has free WiFi Internet access on all terminals. They have also provided multimedia telephones at the entrances of the terminal buildings and near each boarding gate.

Directions

The airport is located 20 miles northeast of the city center of Beijing and is accessible by rail, bus, taxi, car, inter-terminal and intra-terminal transportation services.

Beijing Capital International Airport Reviews - map

 

Location – Traffic – Service

In 2009, the airport become the busiest airport in Asia in terms of passenger traffic and total traffic movements and has been the second busiest (passenger traffic) airport in the  world. Beijing Capital International Airport handled 94,393,000 passengers, recorded 606,086 aircraft movements and carried 1,831,167 tonnes of cargo in 2016.

News and Awards

Through the years Beijing Capital International Airport has received multiple awards from different award-giving bodies. Here are some of the awards they have received in year 2015.

Beijing Capital International Airport Reviews - awards

 

 

 

 

 

Contact info:

To sum it up…

In this Beijing Capital International Airport Reviews, we can see that the airport provides good services to the passengers and visitors of the airport, but it can still do some improvements in their facilities and services to address the needs of the visitors/passengers. Some complaints voiced out by passengers were about long queuing times, lack of facilities, and disorganized customer service. There were also others who complemented the airport for having clean terminals, enough shopping and dining establishments, and good signage in the airport terminals. 

We hope that this Beijing Capital International Airport Reviews will be a good reference when you make your travel plans.

 

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